Main Article Content

Abstract

This study aims to examine the factors that influence supply chain management performance, focusing on information sharing as a mediating factor. The population of this study was 13,540 MSMEs in Pekanbaru City, with sample selection using convenience sampling. A 5-point scale was used, and considering the social scale of this study, 36 statements were multiplied by 5, resulting in a sample size of 180 respondents. The statistical method used was Partial Least Square (PLS) implemented through SmartPLS. Data analysis revealed that information quality has a significant impact on supply chain management performance, information quality affects information sharing. In addition, information quality affects supply chain management performance through information exchange. This study highlights the importance for MSMEs to understand the role of information quality in improving supply chain performance and the role of information sharing in improving supply chain efficiency.

Keywords

Information Quality, Business Systems Leveraging, Supply Chain Management Performance, Information Sharing

Article Details

How to Cite
Aji, R. P., Silfi, A., & Hilmi, H. (2024). BAGAIMANA BERBAGI INFORMASI MEMEDIASI PENGARUH KUALITAS INFORMASI TERHADAP KINERJA MANAJEMEN RANTAI PASOKAN : HOW INFORMATION SHARING MEDIATES THE INFLUENCE OF INFORMATION QUALITY ON SUPPLY CHAIN MANAGEMENT PERFORMANCE. CURRENT: Jurnal Kajian Akuntansi Dan Bisnis Terkini, 5(2), 294–308. https://doi.org/10.31258/current.5.2.294-308

References

  1. Adyana, Made. SCM dinilai penting dalam upaya tingkatkan daya saing produk domestik. Diakses 06 April 2023. https://megapolitan.antaranews.com/berita/75604/scm-dinilai-penting-dalam-upaya-tingkatkan-daya-saing-produk-domestik
  2. Akyuz, G.A., Erkan, T.E., Supply chain performance measurement: a literature review. Int. Journal of Production and Research. 48 (17) (2010), 5137–5155.
  3. Armstrong, M. (2012). Armstrong's Handbook of Performance Management: An Evidence-Based Guide to Delivering High Performance (4th Edition). Kogan Page.
  4. Bank Indonesia. 2015. Profil Bisnis Usaha Mikro, Kecil Dan Menengah (UMKM). diakses dari www.bi.go.id pada tanggal 25 Juni 2023
  5. B.M. Beamon, Measuring supply chain performance, Int. J. Oper. Prod. Manage. 19 (3) (1999) 275–292.
  6. B, R. M., & Jhon, S. P. (2011). Accounting information systems. In Information Technology and Innovation Trends in Organizations - ItAIS: The Italian Association for Information Systems.
  7. Baily, M. N., Hulten, C., & Campbell, D. (2022). Productivity Dynamics in Malnufcacturing Plants. In Brookings Papers on Economic Activity: Microeconomics.
  8. Baltzan, P. (2019). Business Driven Information Systems (Sixth Edit). Mc-Graw Hill Education.
  9. Busse, C., Meinlschmidt, J., & Foerstl, K. (2017). Managing Information Processing Needs in Global Supply Chains: A Prerequisite to Sustainable Supply Chain Management. Journal of Supply Chain Management, 53(1), 87–113. https://doi.org/10.1111/jscm.12129
  10. Chengalur-Smith, I., Duchessi, P., & Gil-Garcia, J. R. (2012). Information sharing and business systems leveraging in supply chains: An empirical investigation of one web-based application. Information and Management, 49(1), 58–67. https://doi.org/10.1016/j.im.2011.12.001
  11. Choi, S. H., & Kim, D. I. (2022). The Impact of SCM and e-SCM on Change Acceptance Capability, Information Sharing Capability, Partnership Management Capability and Business Performance. Journal of Industrial Convergence, 1–12. https://www.koreascience.or.kr/article/JAKO202208933385638.page
  12. Chopra, S. dan Meindl, P, 2013, Supply Chain Management: Strategy, Planning, and Operation, 5th ed, Pearson Education Limited: Edinburg
  13. Chopra, S., & Peter, M. (2016). Supply chain management: strategy, planning, and operation - third edition (Sixth Edit). PEARSON. https://3lib.net/dl/10677558/922c6f
  14. Cho, S., Weng, C., Kahn, M. G., Natarajan, K. Identifying data quality dimensions for person generated wearable device data: multi-method study. JMIR mHealth and uHealth, 9(12) (2023), e31618
  15. Das, T. and Teng, B., Sustaining strategic alliances: options and guidelines. Journal General Management, 22, 49–64 (2018
  16. DeLone, W. H., & McLean, E. R. (2016). Information Systems Success Measurement. Foundations and Trends® in Information Systems, 2(1), 1–116. https://doi.org/10.1561/2900000005
  17. Deloitte, Performance Management in Supply Chain and Operations-steering Value Chain Activities Towards Exceptional Performance, Retrieved from (2017) on 14 Mei 2023 https://www2.deloitte.com/content/dam/Deloitte/de/Documents/ operations/DELO-2577_Supply-Chain-Performance-Management-POV_A4_ks3_Safe. pdf.
  18. Djamil, N. (2023). Factors affecting the Quality of Financial Reports: A Value Relevance Based Analysis. Jurnal Rumpun Ilmu Ekonomi, 1(1), 1-11.
  19. Du, M., Chen, Q., Xiao, J., Yang, H., Ma, X., Supply chain finance innovation using blockchain. IEEE Transactions on Engineering Management. doi:10.1109/ TEM. (2020).2971858
  20. Ellitan, L., & Muljani., N. (2017). The Effect of Information Sharing and Quality of Information on The Performance of Supply Chain: The Case of East Java Manufacturing SMEs. International Journal of Advanced Research, 5(7), 593–599. https://doi.org/10.21474/ijar01/4757
  21. Firmansyah, H. S., & Siagian, H. (2022). Impact of Information Sharing on Supply Chain Performance through Supplier Quality Management, Supply Chain Agility, and Supply Chain Innovation. Petra International Journal of Business Studies, 5(2), 119–131. https://doi.org/10.9744/ijbs.5.2.119-131
  22. Ghozali, Imam. (2013). Aplikasi Analisis Multivariate dengan Program IBM SPSS 21 Update PLS Regresi. Semarang: Badan Penerbit Universitas
  23. Diponegoro.
  24. Gonul Kochan, C., Nowicki, D. R., Sauser, B., & Randall, W. S. (2018). Impact of cloud-based information sharing on hospital supply chain performance: A system dynamics framework. International Journal of Production Economics, 195, 168–185. https://doi.org/10.1016/j.ijpe.2017.10.008
  25. Hadinegoro, Agung Bezharie. Warung Pintar Dongkrak Omzet Toko Kelontong Saat Pandemi Lewat Inovasi Supply Chain, Diakses 06 April 2023, https://www.liputan6.com/tekno/read/4466257/warung-pintar-dongkrak-omzet-toko-kelontong-saat-pandemi-lewat-inovasi-supply-chain
  26. Handelman, J. M., & Arnold, S. J., The role of marketing actions with a social dimension: Appeals to the institutional environment. Journal of Marketing, 63(3), (2019) 33–48. https://doi.org/10.1177/002224299906300303
  27. Hair et al. 2010. Multivariate Data Analysis, Seventh Edition. Pearson Prentice Hall
  28. Hair, J. F. et. al. 2017. A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). SAGE Publications, Los Angeles
  29. Heizer, J., dan B. Render. 2014. Manajemen Operasi. Salemba Empat. Jakarta
  30. Hila, C. M., & Dumitraşcu, O. (2014, November). Outsourcing Within A Supply Chain Management Framework. In Proceedings of the 8th International Management Conference “Management Challenges for Sustainable Development (pp. 328-336).
  31. Hsin Chang, H., Hong Wong, K., & Sheng Chiu, W. (2019). The effects of business systems leveraging on supply chain performance: Process innovation and uncertainty as moderators. Information and Management, 56(6), 103140. https://doi.org/10.1016/j.im.2019.01.002
  32. Huang, Y. S., Hung, J. S., & Ho, J. W. (2017). A study on information sharing for supply chains with multiple suppliers. Computers and Industrial Engineering, 104, 114–123. https://doi.org/10.1016/j.cie.2016.12.014
  33. Husada Tarigan, Z. J., Siagian, H., & Bua, R. R. (2019). The Impact of Information System Implementation to the Integrated System for Increasing the Supply Chain Performance of Manufacturing Companies. IOP Conference Series: Materials Science and Engineering, 473(1), 0–7. https://doi.org/10.1088/1757-899X/473/1/012050
  34. Hult, G.T.M., Craighead, C.W., Ketchen Jr., D.J., Risk uncertainty and supply chain decisions: a real options perspective. Decis. Sci. J. 41 (3), (2010) 435–458
  35. Kankam, G., Kyeremeh, E., Som, G. N. K., & Charnor, I. T. (2023). Information Quality and Supply Chain Performance: The Mediating Role of Information Sharing. Journal Pre-Proof. https://doi.org/10.1016/j.sca.2023.100005
  36. Kempa, S., & Janitra, J. J. (2019). Supply Chain Management Performance at the Building Materials Retailer Supply Chain Management Performance pada Retailer. Jurnal ManajemenTransportasi & Logistik, 6(2), 135–146. http://dx.doi.org/10.25292/j.mtl.v6i2.313
  37. Kurniawan, Y. C., Tarigan, Z. J. H., & Siagian, H. (2021). The Effect Of Supply Chain Risk Management On Supply Chain Performance Through Supply Chain Integration And Information Quality In Paper Manufacturer. Journal of Contemporary Issues in Business and Government, 27. https://doi.org/10.47750/cibg.2021.27.02.541
  38. Laudon, K. C. L. and J. P. (2022). Management Informasi System Managing the Digital Frim SEVENTEEN EDITION. In Suparyanto dan Rosad (2015 (Vol. 5, Issue 3).
  39. Laudon, K. C., & Laudon, J. P. (2014). Manajemen Information System: Managing the Digital Firm. In New Jersey: Prentice Hall.
  40. Lee, H.L. and Whang, S, 2000, Information sharing in a supply chain, International Journal of Manufacturing Technology and Management, Vol. 1 No. 1, pp. 79-9
  41. Levi, D. S., Kaminsky, P., & Levi, E. S. (2009). Designing and Managing the Supply Chain: Concepts, Strategies and Case Studies. McGraw/Irwin.
  42. Limanseto, H. (2022). Pengembangan UMKM Menjadi Necessary Condition untuk Mendorong Pertumbuhan Ekonomi. Www.Ekon.Go.Id. https://www.ekon.go.id/publikasi/detail/4136/pengembangan-umkm-menjadi-necessary-condition-untuk-mendorong-pertumbuhan-ekonomi#:~:text=Jakarta%2C 20 Mei 2022&text=Kontribusi UMKM tercatat mencapai kisaran,persen dari total tenaga kerja.
  43. Liputra, D. T., Santoso, S., & Susanto, N. A. (2018). Pengukuran Kinerja Rantai Pasok Dengan Model Supply Chain Operations Reference (SCOR) dan Metode Perbandingan Berpasangan. Jurnal Rekayasa Sistem Industri, 7(2), 119. https://doi.org/10.26593/jrsi.v7i2.3033.119-125
  44. Liu, Chen, Huo, B, Liu, Shulin, dan Zhao, Shiande. 2014. Effect of information sharing and process coordination on logistics outsourcing. Industrial Management & Data Systems Vol. 115 No. 1, 2015 pp. 41-63
  45. Liu, Q., Zhang, B., Wang, L., Zhang, X., & Li, Y. (2021). Information cascades and online shopping: A cross-cultural comparative study in china and the united states. Journal of Global Information Management, 29(3), 26–45. https://doi.org/10.4018/JGIM.2021050102
  46. Maiga, A. S., Nilsson, A., & Ax, C. (2015). Relationships between internal and external information systems integration, cost and quality performance, and firm profitability. International Journal of Production Economics, 169, 422–434. https://doi.org/10.1016/j.ijpe.2015.08.030
  47. Majid, A. M. F., & Dwiyanto, B. M. (2017). Analisis Pengaruh Long Term Relationship, Information Sharing, Trust, dan Process Integration Terhadap Kinerja Supply Chain Management (Studi Pada Industri Knalpot di Purbalingga). Diponegoro Journal of Management, 6(4), 1–12.
  48. Marinagi, C., Trivellas, P., & Reklitis, P. (2015). Information Quality and Supply Chain Performance: The Mediating Role of Information Sharing. Procedia - Social and Behavioral Sciences, 175, 473–479. https://doi.org/10.1016/j.sbspro.2015.01.1225
  49. Musyafi, R., Utami, H. N., Prasetya, A., & Sos, S. (2019). Pengaruh Information Sharing dan Information Quality Terhadap Rantai Pasok Integratif dan Kinerja Usaha.(Studi Pada petani Bawang Merah di Jawa Timur). Repository.
  50. Meyer, J. W., Scott, W. R., Organizational environments: Ritual and rationality. Administrative Science Quarterly, 30, (2022) 295
  51. Naala, M.I.N., Nordin, N. and Omar, W.A.W. (2017), “Innovation capability and firm performance relationship: a study of pls-structural equation modeling (Pls-Sem)”, International Journal of Organization & Business Excellence, Vol. 2 No. 1, pp. 39-50
  52. Najjar, M. S., Dahabiyeh, L., & Nawayseh, M. (2019). Share if you care: The impact of information sharing and information quality on humanitarian supply chain performance - a social capital perspective. Information Development, 35(3), 467–481. https://doi.org/10.1177/0266666918755427
  53. Nurjanah, D., Sultan, U., Tirtayasa, A., Sultan, U., Tirtayasa, A., Satyanegara, D., Sultan, U., & Tirtayasa, A. (2023). Pengaruh Kepercayaan , Berbagi Informasi , Dan Kolaborasi Yang Terintegrasi. Tirtayasa EKONOMIKA, 18(1), 160–177.
  54. O’Brien, J. A., & Marakas, G. M. (2011). MANAGEMENT INFORMATION SYSTEMS (10th ed.). McGraw-Hill Companies, Inc.
  55. Pavlou, P. A., & El Sawy, O. A. (2011). The "third hand": IT-enabled competitive advantage in turbulence through improvisational capabilities. Information Systems Research, 22(3), 418-443.
  56. Peraturan Pemerintah Nomor 7 Tahun 2021 tentang Kemudahan, Perlindungan, Dan Pemberdayaan Koperasi Dan Usaha Mikro, Kecil, Dan Menengah (Lembaran Negara Republik Indonesia Tahun 2021 Nomor 17)
  57. Rashideh, W. (2020). Blockchain technology framework: Current and future perspectives for the tourism industry. Tourism Management, 80(April), 104125. https://doi.org/10.1016/j.tourman.2020.104125
  58. Ridho, M., & Djamil, N. (2023). The Effect of the Proportion of the Board of Commissioners, Audit Committee, Asymmetric Information and Company Size on Earnings Management Practices. JAWI: Journal of Ahkam Wa Iqtishad, 1(2), 95-100.
  59. Robbins, S. P., & Jugde, T. A. (2019). Organizational Behavior. In Nucl. Phys. (Vol. 13, Issue 1). PEARSON.
  60. Romney, M. B., & Steinbart, P. J. (2017). Accounting Information Systems. In PEARSON (Vol. 13, Issue 1). PEARSON.
  61. Ross, D. F. (2015). Distribution Planning and Control. In Distribution Planning and Control. https://doi.org/10.1007/978-1-4899-7578-2
  62. Russell, R. S., & Taylor, B. W. (2011). Operations and Supply Chain Management (8th ed.). Wiley.
  63. Sarfaraz, A., Chakrabortty, R. K., & Essam, D. L. (2023). The implications of blockchain-coordinated information sharing within a supply chain: A simulation study. Blockchain: Research and Applications, 4(1), 100110. https://doi.org/10.1016/j.bcra.2022.100110
  64. Sastra, Eko. Kadin: Hanya 18 Persen UMKM Masuk Rantai Pasok Industri. Diakses 06 April 2023. https://bisnis.tempo.co/read/1696393/kadin-hanya-18-persen-umkm-masuk-rantai-pasok-industri
  65. Suchman, M. C., Managing legitimacy: Strategic and institutional approaches. The Academy of Management Review, 20(3), (2015) 571–610
  66. Susanty, A., Sirait, N. M., & Bakhtiar, A. (2018). The relationship between information sharing, informal contracts and trust on performance of supply chain management in the SMEs of batik. Measuring Business Excellence, 22(3), 292–314. https://doi.org/10.1108/MBE-05-2017-0019
  67. Sugiyono. (2019). Metode Penelitian Kuantitatif Kualitatif dan R&D (Sutopo (ed.)). Penerbit Alfabeta.
  68. Supply Chain Council. (2012). Supply Chain Operations Reference Models (SCOR), Version 11.0. Supply Chain Management.
  69. T.C. Du, V.S. Lai, W. Cheung, X. Cui, Willingness to share information in a supply chain: a partnership-data-process perspective, Inf. Manag. 49 (2) (2012) 89–98.
  70. Turban, E., Volonino, L., & Wood, G. (2015). Information Technology for Management Advancing Sustainable, Profitable Business Growth, 9th Ed. 1–476.
  71. Undang-Undang Nomor 20 Tahun 2008 tentang Usaha Mikro, Kecil, Dan Menengah Tahun (Lembaran Negara Republik Indonesia Tahun 2008 Nomor 93).
  72. Varman, R., Costa, J. A., Competitive and cooperative behavior in embedded markets: Developing an institutional perspective on bazaars. Journal of Retailing, 85(4), (2019) 453–467
  73. Wong, C. W. Y., Lai, K. H., & Bernroider, E. W. N. (2015). The performance of contingencies of supply chain information integration: The roles of product and market complexity. International Journal of Production Economics, 165, 1–11. https://doi.org/10.1016/j.ijpe.2015.03.005
  74. Yu, K. J., M. L. Tseng, A. S. Chiu, and M. K. Lim. (2021). ―Achieving Competitive Advantage Through Supply Chain Agility Under Uncertainty: A Novel Multi-Criteria Decision-Making Structure.‖ International Journal of Production Economics 190: 96–107
  75. Yuan, Y., Viet, N., & Behdani, B. (2019). The impact of information sharing on the performance of horizontal logistics collaboration: A simulation study in an agri-food supply chain. IFAC-PapersOnLine, 52(13), 2722–2727. https://doi.org/10.1016/j.ifacol.2019.11.619
  76. Zelbst, P. J., Green, K. W. Jr, Sower, V. E. & Reyes, P, 2009, Impact of Supply Chain Linkages on Supply Chain Performance, Journal of Industrial Management and Data Systems, Vol.109 No.5, pp.665–682
  77. Zhu, W., Mou, J., & Cohen, J. F. (2021). A Cross-Continent Analysis of the Invariance of Product Information in Cross-Border Electronic Commerce. Journal of Global Information Management, 29(6), 1–23. https://doi.org/10.4018/jgim.289654

Most read articles by the same author(s)